1.How can I get a sample to check your quality? Do you offer free sample?
-- Yes, free samples are available,direct trade assurance order is allowed. Only freight cost is on your side which will be refundable once the order was placed. Or if you have a courier account, we can arrange samples by collected.
2.How about the Safe package and defective and broken questions?
-- For small order or samples, we all use bubble bags or foam to pack one by one, so far customers who placed small orders have not yet feedback about the damaged problem.
--For large quantity of container order, we support the standard export pallet package or paper carton with safe egg packing. Also we accept customized gift box.
--Other accessories like caps will put in another carton to avoid hitting. We will guarantee the broken rate under 0.2%.
--We will compensate the defective and broken bottles by your next order freely.
3.What about the lead time?
-- samples will be send within 12-24hours after we receive your payment;
--small orders will be delivery within 7-10 days after we receive your payment.
--large quantity orders will be delivery with 20-25days.
4.What is your payment?
--For sample or trial order,we accept Paypal,western union and trade assurance.
--For larger orders,T/T or L/C or trade assurance will be acceptable.
5.What's your shipping terms?
For samples or trial order,FEDEX,DHL,UPS ,TNT,ARAMEX can be provided.For larger orders,delivery by air or sea or rail accord to your requirements, we will try to help you to choose the best way depending your actual situation.
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